Contact us toll free 1-800-983-7665 Free Shipping
Request A Catalog
 
Aboveground Pools
Accessories
Air Blowers
Alarms
Alt. Sanitizers
Chemicals
Chemical Feeders
Chlorine Generator
Cleaners
Clearance
Commercial Pools
Controls
Decks
Discounts
Diving Boards
Domes
Eco-Friendly
Exercise Pools
Fencing
Filter Cartridges
Filter Grids
Filters
Filter Cleaners
Fitness
Floats & Lounges
Fountains
Frog Systems
Gift Certificates
Heat Pumps
Heaters
Hoses
Inground Pools
Ladders & Rails
Lifts
Lighting
Liner Accessories
Liners
Maintenance
MP3 Players
Nature 2
Outdoor TVs
Ozonators
Paint
Parts
Pumps
Reel Accessories
Reel Systems
Safety Covers
Safety Products
Salt Systems
Skimmers
Slides
Software
Solar Blankets
Solar Heating
Steps
Storage
Swimwear
Test Kits
Thermometers
Timers
Toys & Games
Valves
Winter Covers
Winter Products
Add to Google
Add to My Yahoo!
New Hours

Mon - Thu

8:30AM - 6:00PM

Fri

8:30AM - 5:00PM

Sat

9:00AM - 3:00PM

(All Times Eastern)

Sign Up For SPP Emails!
Click Here

Track An Order
Contact Us
Why Shop At SPP
Customer Service
EZ Pay Plan
Testimonials
Recommend Us
Privacy & Security
Auctions
Sale
Gift Certificates
   
Customer Service |  Track An Order |  View Cart | Home

Return Authorization # (RA) Form

Thank you for requesting a Return Authorization # (RA) Form. Please see our 30 Day Return Policy to further review our returns policy. Complete the form below and you will receive a prompt response back via email. Red indicates required fields.

Name

Address

 

City

State

Home Phone

Zip

Work Phone

Fax

E-Mail

(example: user@host.com)

Verify E-Mail

Re-enter E-mail address    

Your Returns information will come in the form of an e-mail. Please add returns@poolproducts.com to your contacts or safe list to ensure that you receive this information.


Item(s) to be returned:
Invoice Number:

 

Item Description
(Brand/Model)

Serial # If Applicable
(required for all
pool cleaners)

a.

b.

c.

d.

e.

Please provide the reason for return:

Is the product in the original packaging?
Yes No

Specialty Pool Products will not accept any items not in the original package.

Has the product been used?
Yes No

If Yes:     (If No, proceed to submission area below.)

For how long?    

If yes, are you able to provide a digital picture of the product?    Yes No
Send images in JPG, GIF, TIF or BMP format to: Returns@PoolProducts.com

If the product has been used, please provide a detailed description of the products condition in addition to any pictures.

Used or abused products will be subject to a restocking fee of up to 20%.
Specialty Pool Products will make the determination as to the extent of any use or abuse.

  • When submitted, your request is sent to our returns department for approval.


  • When approved, you will be sent an email with a return authorization number and a link to a printable mailing label.


  • If your return request is denied, you will be notified as to the reason and how to obtain further assistance.
  • All decisions of the returns department are final.


  • Please follow these directions carefully and check all information before submitting.

   


 Legal | Web Team

© 1994 - 2008, Specialty Pool Products